Delete your ONO data

If you have the app

1. Open ONO.
2. Go to Settings.
3. Choose Delete everything and confirm.

Deletion happens immediately. There is no waiting period and no deactivated state to recover from.

If you have already uninstalled it

Email support@shunyatech.com.au from any address, with the subject “ONO data deletion request”. Because ONO accounts are anonymous by default and we never ask for your name or email, tell us roughly when you used the app and on which platform so we can identify the account. We action requests within 30 days.

What gets deleted

• Your account itself
• Every conversation transcript
• Summaries, action items, and the people you described
• Your communication profile and the evidence behind it
• Any calendar connection, including revoking the access you granted

This is a hard delete and it cannot be undone. Backups roll off within 30 days. Voice recordings are not part of the list because they are never stored in the first place — audio is transcribed and discarded.

What deletion does not do

It does not cancel a paid subscription. Apple and Google own that billing relationship, so cancel in your App Store or Google Play account settings as well. Deleting your data does not require you to cancel first, and cancelling does not delete your data.

More detail

The privacy policy sets out what is collected, who processes it, and how long it is kept.